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Digital Assistant Chatbot for internal users and customers

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Wide range of applications for internal users and / or customers - incorporate into onboarding, sales, HR and any other process

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Uses Natural Language Processing and combines with Machine Learning to ensure the bot constantly learns and improves

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Connect to knowledge base within platform or external sources

Use to provide information or to launch processes / workflows

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'Show me the European Equity Fund Fact Sheet'

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Provide answers as text, document, web link etc.

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Use cases across every department – from ‘Show me the KIID for…’ to ‘how much holiday do I have left?’

FS:Chat provides an improved user experience for clients, and efficiently delivers information to a more engaged and informed workforce.