Digital Assistant Chatbot for internal users and customers
Wide range of applications for internal users and / or customers - incorporate into onboarding, sales, HR and any other process
Uses Natural Language Processing and combines with Machine Learning to ensure the bot constantly learns and improves
Connect to knowledge base within platform or external sources
Use to provide information or to launch processes / workflows
'Show me the European Equity Fund Fact Sheet'
Provide answers as text, document, web link etc.
Use cases across every department – from ‘Show me the KIID for…’ to ‘how much holiday do I have left?’
FS:Chat provides an improved user experience for clients, and efficiently delivers information to a more engaged and informed workforce.